Contact Turtle Creations

Have a question about a product, shipping, or an order? Send us a message, and we’ll get back to you as soon as we can. We aim to reply within 24 hours. Or contact us directly using the chat button.

All e-mails and chats are answered directly by the founders, Petra & Martin, no AI, just a human connection.

Quick links: Shipping policy, Refund Policy, FAQ: Frequently Asked Questions

About Turtle Creations

Turtle Creations was started by Petra & Martin Novak in February 2022. It has been an exciting journey that began with one 3D printer in Petra's home office and has grown into the leading collectible toys company that Turtle Creations is today.

The Founders of Turtle Creations: Petra & Martin Novak, at the Armageddon Expo with 3D printed dragons.

Petra & Martin Novak, Turtle Creations founders, at Armageddon Expo in New Zealand.

Where to meet Turtle Creations in person

Upcoming events of 2026. At many events, it is we at the stand helping customers choose gifts, sharing product recommendations, and chatting with collectors. If you have ever wanted to ask a question or say hello, our shows are the best place to meet us in person.

Year Of The Fire Horse

Chinese New Year Festival

When:: 14 February (Chinese New Year)
Where:: Auckland Showgrounds
Address:: 217 Green Lane West, Epsom, Auckland 1051

Chchgeddon 2026

Armageddon Expo

When:: 21 March - 22 March
Where:: Te Pae
Address:: 188 Oxford Terrace, Christchurch Central City, Christchurch 8011

Wellygeddon 2026

Armageddon Expo

When:: 3 April - 5 April (Easter Holidays)
Where:: Sky Stadium
Address:: 105 Waterloo Quay, Pipitea, Wellington 6011

Find more upcoming events